Episode 03: Interview with a Customer: Meet Chris Nowak, Healthcare
Chris Nowak is the Senior Director of Healthcare Technology at a huge hospital chain, which spans across the United States. He has worked in healthcare for many, many years, and his insight is truly invaluable. In this podcast, Katie will truly get inside the brain of the customer. The interview was so rich with information, that we decided to break it into two parts. In this podcast series, Chris will discusses topics such as:
How the volume of “cold-calls” has changed since COVID began
His pet peeves regarding cold-calls received from vendors
How is healthcare system is handling purchases, now that capital budgets are much tighter
How GPOs can affect buying decisions
Tips on running successful virtual meetings through Zoom or Microsoft Teams
The second part of the interview with Chris will be coming out next week. Stay tuned and be sure to sign up for our newsletter so you don’t miss it!
Relevant Links
Strategic Selling (Miller Heiman book on selling that Chris referenced)
MMS Consulting (My Consulting company)
Zoom (For virtual meetings)
Microsoft Teams (For virtual meetings)
